WHEN SALLY J SMITH ART ships a package:
- Shipping is usually via USPS (United States Postal Service) from New York zip code 12993. If the customer requests it, shipping via Fed Ex or UPS may also available for an additional fee.
- Shipping of Fairy House sculptures is to US destinations ONLY and is via US Priority service. Shipping charges are determined by weight, distance and desired speed of delivery. Shipping options will be added to your purchase price after you have approved. Your package will be covered by insurance to the address destination and have tracking. I will cover the cost of insurance. Because coverage ends once the package is delivered to the address, a signature will be required so that no package will be left vulnerable to theft or weather.
- Please note: sallyjsmithart.com is not responsible for any packages after they have been signed for, but insurance IS provided for the time that the package is in transit.
- Shipping of all books, autographed content, DVDs etc. is via US Media mail unless otherwise requested.
- All orders are issued tracking numbers as soon as the package shipping label is printed. You will be sent an email letting you know when the tracking number becomes available. You can use the US Postal website to activate a service that emails notices to you each time the package is scanned if you want to track your item closely.
International Shipping
- International orders are shipped via US Priority Rate Post with tracking included. Overseas (from this address) shipping can be expensive. I’ll do my best to get you the best deal.
- Print-on-demand products from my shop can sometimes be produced by printers who are closer to the country where the order originated and can often save a great deal in shipping costs. Not all print-on-demand products can be produced outside of the US but I do my best to find companies that can print in multiple regions worldwide. Sorry, this is not in my control.
- Fairy House sculptures unfortunately cannot be shipped to International destinations any more due to stricter regulations. So very sorry. If you are planning on visiting the US we MAY be able to ship a Fairy House purchase to a US address and you can try bringing it back with you. Because they are made from natural materials some countries will not let them in. Check your local regulations first before inquiry. I am not responsible if you cannot get your package home.
If the customer requests it, shipping via Fed Ex or UPS may also available for an additional fee.